Privacy Policy
Last updated: September 28, 2026
This page explains what information Winsford Solutions collects through this website, why we collect it, and the choices you have. We keep it short and in plain language.
Who we are
This website is operated by Winsford Solutions, which designs and builds websites for trade and home-service businesses. You can reach us at winsfordsolutions@gmail.com or on WhatsApp at +216 52 158 990.
What we collect
- When you use the contact form: your name, business name, email address, phone or WhatsApp number (optional), current website (optional), the option you are interested in, and your message.
- When you email us or message us on WhatsApp: the information you choose to send us.
We do not use analytics, advertising or tracking cookies, and we do not build profiles of visitors.
How we use it
We use your information only to reply to your request, prepare a quote and, if you become a client, build and support your website. We never sell or rent your information, and we do not add you to a mailing list.
If you are in the European Union or the United Kingdom, the legal basis is the steps taken at your request before entering into a contract, and the performance of that contract (Article 6(1)(b) GDPR). Where we keep records after a project, we do so to meet our legal obligations and for our legitimate interest in managing our business.
Service providers
We use a small number of trusted providers to run this website and answer you:
- Web3Forms (Web3Creative, India), which delivers contact form messages to our inbox and may keep a copy for up to 3 years.
- Google (Gmail), our email provider.
- Cloudflare, Inc. (United States), which hosts this website and protects it against attacks. Like any web host, it processes technical data such as your IP address in its security logs.
- WhatsApp (Meta), if you choose to message us there.
Some of these providers process data outside your country, including in the United States and India. Where the law requires it, these transfers rely on the EU-U.S. Data Privacy Framework or on the European Commission's Standard Contractual Clauses, depending on the provider.
Cookies
This website does not use analytics or advertising cookies. Our hosting provider may use strictly necessary security cookies to protect the site against abuse; these do not track you across websites. Because we do not track visitors, the site works the same way whether or not your browser sends a "Do Not Track" signal.
How long we keep it
- Requests that do not lead to a project: up to 3 years after our last contact, then deleted.
- Client records: as long as needed to provide our services, and as long as accounting and tax laws require.
Your rights
You can ask us at any time to access, correct or delete your information, or to stop using it, by emailing winsfordsolutions@gmail.com. We reply within 30 days.
If you are in the European Union or the United Kingdom, you also have the right to data portability and to restrict processing, and you can complain to your data protection authority (in France, the CNIL: www.cnil.fr).
If you are a California resident, you can ask what personal information we hold about you and ask us to delete it. We do not sell or share personal information.
Security
This website uses an encrypted connection (HTTPS). Access to your information is limited to the people who need it to reply to you and to work on your project.
Children
This website is intended for business owners. It is not directed at children under 16, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we will update this page and the date at the top.
Contact
For any question about this policy or your information: winsfordsolutions@gmail.com.